Pre-Appointment Questionnaire and Consent Form

At our salon, we kindly request that you complete the questionnaire and consent form sent to you via email before your visit.This helps us prepare in advance and shorten the treatment time.​

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Payment Information

At our salon, we kindly request online prepayment when booking an appointment.
This policy helps prevent no-shows and last-minute cancellations, ensuring smooth operations and reliable service for all customers.Thank you for your cooperation.

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Cancellation Policy

Please read the following terms carefully regarding cancellations or changes to your booking.
You can modify or cancel your appointment using the confirmation email we send.

• More than 24 hours before your appointment: Changes, cancellations, and refunds are allowed.

• Within 24 hours: Changes, cancellations, and refunds are not allowed.

• No-shows: Deposits are non-refundable.

• Late Arrivals: If you arrive late, your service may be shortened or rescheduled to accommodate the next customer.In such cases, the full service fee will still apply.

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No Refund Policy

・Products

Opened or used products are non-refundable.

・Treatment Results

Refunds are not available for dissatisfaction with the results, as satisfaction may vary based on individual expectations and perceptions.

・Allergic Reactions or Skin Issues

We are not responsible for medical costs resulting from unexpected allergic reactions or skin issues.
Please disclose your medical history accurately during the consultation or questionnaire.

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Cash Payments or Installments

If you cannot pay online, we accept cash payments in the following cases:

• No bank account or credit card.

• Need to pay in installments.

Please contact us via WhatsApp to discuss your situation. We are happy to assist.

If you have any concerns about prepayment, feel free to reach out.

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